FAQ
How do I place a hold on an item?
Once you have searched a book in the catalog, you can place a hold
on an item that is currently not available by clicking the Place Hold
button on the left side of the screen. Fill in the user ID (complete
library bar code number) and PIN information, and then click on Place
Hold. When the hold is successfully placed, click on OK. If you would
like a more detailed explanation please see Catalog Instructions.
How do I renew an item online?
Log in using all 14 digits of your library bar code number, with no
spaces as the user ID. Everyone automatically has the PIN changeme (once
you log in, you can click on My Library Account and create a new PIN.
Your PIN can be any combination of numbers or letters, 4 - 10 characters
long). To renew items, click on My Library Account, then Renew My Materials.
A list of items checked out appears - either check the small box beside
individual items or the circle next to Renew All. The next page will
show what items were renewed, or if an item was unable to be renewed.
Click OK, then Logout (in the blue line). If you would like a more
detailed explanation please see Catalog Instructions.
How do I check when my items are due?
Log in using all 14 digits of your library
bar code number, with no spaces as the user ID. Everyone automatically
has the PIN changeme (once you log in, you can click on My Library
Account and create a new PIN. Your PIN can be any combination of
numbers or letters, 4 - 10 characters long). Click on My Library
Account then Renew My
Materials. A list of items checked out appears along with their due
dates.
How do I get an item that the library does not have?
If you have searched the card catalog and
the book is owned by one of the other BridgerNet libraries, (Bozeman,
West Yellowstone, Three Forks) you may simply place the item on hold
with your Belgrade libary card. The item will be transported to the Belgrade Library via
our courier service and you will recieve a phone call when it is available
for pick up. If the item does not appear in the card catalog,
please speak with a staff member to place an Inter Library Loan request.
How do I recommend that the library purchase a book it does
not have?
Please speak with a staff member to fill
out a Book Order Request Form. Our phone number is 388-4346.
How much are fines?
Fines are $.20 per day, except for Inter
Library Loan items, which have fines of $.50 per day. There is a 3 day grace period where
no fines are accrued. On the fourth day, fines begin accruing
retroactively to the due date.
What if I lose library materials?
If you lose an item that belongs to the library, you will be charged
for the replacement cost of the item as well as a $5.00 processing
fee.
How long can I keep library materials?
New books and videos, and DVD’s check out for 10 days. Books,
audio books, and magazines check out for 28 days. Items can be
renewed once as long as they are not on hold for another patron.
Are there any limits to how many library materials I can check
out?
Audio and video checkouts are limited to
five items per library card. There
is no limit on the number of books that may be checked out.
Who do I call if I have a concern?
You may call the library director, Gale Bacon,
at 388-4346. The
Board of Trustees also welcomes calls about the library. The
Names of Board Trustees is located on our home page under “Foundation
and Trustees”.
Does the library accept donations?
All donations are tax deductible. You
will be given a receipt at the time you bring in your donation.
Financial donations will likely be used to purchase new materials and
update our collection.
We accept donations of fiction and nonfiction
books up to 5 years old if they are in good condition. We
accept current
year magazines. All DVD’s, videos, books on cassette
and books on CD are accepted. Textbooks and encyclopedias are not accepted. The
library reserves the right to either add items to the collection, or
put items in the book sale to raise funds for the library.
Does the library have a meeting room available?
Yes, please see the Services page for more information.
Who created the art that is hanging on your walls?
The library displays art created by local
artists. Usually the
featured artist displays their work for 1 or 2 months.
How can I have my art displayed on your walls?
Please contact the Director, Gale Bacon at 388-4346.
When is the next board meeting?
The Board of Trustees generally meets the
fourth Tuesday of the month at 6:30 pm. Please check the Board
of Trustees page for more definite dates.
Can I come to the board meeting?
Yes, the Board of Trustees meetings are open
to the public. Anyone
may come to observe. If you have an item you would like placed
on the agenda, please inform Gale Bacon at least 1 week in advance.
How do I join the library book club?
The book club usually meets on the fourth
Thursday of the month at 6:30 pm. Check the Events Calendar and the Newsletter for a specific
date and to see what book they are currently reading. Then all
you have to do is show up!
How do I get a library card?
To get a library card you need to present
a photo i.d. and proof of residency (something with your name and
address on it: driver’s
license, check, lease agreement). Library cards are free for
residents of Gallatin County, and $25.00 for non-residents.
Does the library have internet-enabled computers available
to the public?
Yes, the library has 11 stations with word
processing and internet access. 10 of these stations have 45 minute access periods and
1 station has a 20 minute access period for faster turnover. Computers
are available on a first come, first served basis.
Does the internet have free wireless internet access available?
Yes, the library has free wireless internet
access. You should
be able to connect without a password or login. However, the
library staff will not be able to provide any technical support for
your personal computer.
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